Worldwide Shipping

• I just placed an order, when will it ship?

Please allow 2 - 5 business days of processing and production time for your order to ship out.

 

• What’s the shipping policy?

1.To US UK UZ NZ.....(European countries and North America) : Normally, delivery takes 10 days, but there may be some delays due to unforeseen circumstances.

2.To Asian countries: Normally, delivery takes 7 days, but there may be some delays due to unforeseen circumstances.

3.To Other countries: Normally, delivery takes 12 days, but there may be some delays due to unforeseen circumstances.

Provide tracking information within 3 days after loading.

Note: We have American warehouses for some products, so the delivery time will be 2~5days if you are in USA for some products.We will email you the details when you place the order.

• How do l know that my order has been successfully submitted?

You will receive an email confirmation containing the Order Number and details of your purchase.

• I would like to change my items ordered. What should I do?

You may contact us via info@gengunpath.com to request for change.

 

• How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

• ls ordering online secure?

Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.

• Is it safe to use my credit card on your website?

To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256